Thursday, March 9, 2006

Drugstore.com Free Shipping Snafu

In another weird online shopping experience, I was trying to buy something from drugstore.com last night. Well, it kept saying I only needed to add $15 more to get free shipping, so I took the time to look around and find something else I could buy. They were offering free standard shipping with a $25 purchase.

Right when I went to check-out, I logged in with an existing account.. well several minutes later, my free shipping "evaporated" and suddenly I needed to buy $49 in order to qualify for free shipping!!

It was so annoying.

I thought maybe I was just hallucinating or something about seeing $25 earlier, so then I fired up Firefox, which apparently does not share cookies with Internet Explorer. Well, I went back to drugstore.com and it *again* said free shipping with $25!! What the heck!?

So this time, I added the same items to my cart, didn't log in to my existing account to sign out and I was able to get the free shipping... Isn't that unbelievable?!

It seems they could be more straight forward!