Wednesday, October 12, 2005

Gripe

One gripe about most online stores or providers of "intangible" services (e.g. software, services) online -- they often don't provide enough information about their product or service before taking you to a shopping cart of checkout form. Why can't shops be more like Amazon.com and provide people with a lot more information for research before forcing them into a credit card entry screen?

Ugh.